Eligibility: Refunds are applicable only if the product is:

• Damaged

• Defective

• Wrong item delivered

Timeframe: Customers must notify us within 48 hours of receiving the product.

Conditions:

• Product must be unused, unwashed, and in original packaging.

• Proof (photo/video) is required.

Non-Refundable Items:

• Cosmetics and beauty products (if opened)

• Discounted or promotional items

Refund Method: Approved refunds will be processed via the original payment method or store credit within 7–10 working days.